In the fast-paced events industry, managing temporary staff, scheduling, and real-time communications can make or break operational success. Shack Events faced exactly these challenges—coordinating hundreds of temporary workers across multiple venues, tracking hours, managing documentation, and ensuring seamless communication between management and staff.
Through a strategic partnership with Assemblysoft, Shack Events transformed their operations with a dual-platform solution: a comprehensive SaaS web application built with ASP.NET Core Razor Pages and a cutting-edge mobile application powered by .NET MAUI.
This case study shows how custom software development delivered measurable business value and positioned Shack Events as a technology leader in event staffing management.
đź’ˇShack Events replaced fragmented, manual workflows with a unified, Azure-backed platform spanning web and mobile. The result: reduced admin, happier staff, and true operational visibility.
The Business Challenge: Managing Complexity in Event Staffing
The Problem
Event management companies face unique operational challenges that off-the-shelf tools can’t solve:
- Scattered workforce management across multiple events and venues
- Manual, error-prone scheduling and rota planning
- Paper or email-based documentation and compliance tracking
- Reliance on text messages and calls for communication
- Complex payroll calculations with variable rates and break rules
- Limited real-time visibility for decision makers
- These weren’t just inconveniences—they affected profitability, staff satisfaction, and client service quality.
The Cost of Inaction
Without a unified platform, Shack Events faced:
- Growing administrative overhead
- Higher risk of payroll and scheduling errors
- Difficulty scaling to meet demand
- Lower staff engagement and higher churn
- Weak differentiation in a crowded market
“We needed a platform that could keep up with how fast our events move—and give us confidence that our staff, schedule, and costs were under control.”
The Solution: A Dual-Platform Digital Transformation
Assemblysoft’s approach combined enterprise-grade web technology with modern mobile development, creating a unified workforce management ecosystem tailored to Shack Events.
The Web Platform: The Operational Command Center
Built using ASP.NET Core Razor Pages and hosted on Microsoft Azure, the web platform acts as the command center for management and administrators.
Key Capabilities
Event & Shift Management
Create and manage events with logistics, locations, and staffing needs
Configure multiple shifts and roles per event
- Track equipment and inventory in real time
- Manage budgets and financial forecasts per event
Intelligent Rota Planning
- Visual calendar for staff availability and assignments
- Automated conflict detection (no double-booking)
Role-based rate management and shift pay calculations
- Integrated break tracking and automated earnings summaries
Staff Administration
- Rich employee profiles, including document storage
- Training and certification tracking
- Emergency contact information and personal details
- Performance history, strikes, and disciplinary notes
Financial Controls
- Automated payroll engine with variable rates and breaks
- Expense tracking and approval workflows
- Stock-to-cash reconciliation for venues
- Purchase order management and vendor integration
Communications Hub
- Batch messaging for groups or specific roles
- Template-based communication for recurring announcements
- Email and SMS integration powered by Azure Service Bus
- Message history and delivery tracking for auditability
💬  “For the first time, we can see exactly what’s happening across events in one place—shifts, costs, staff, and comms.”
The Mobile Application: Empowering the Workforce
Built with .NET MAUI, the mobile app brings everything staff need into their pocket, turning frustration into empowerment.
Mobile Features
Personal Rota & Earnings
- View all upcoming shifts with event details and locations
- Shift colour-coding by role or event type
- At-a-glance shift summaries and hours
- Monthly earnings overviews and forecasts
Profile & Documents
- Update personal information from anywhere
- Upload documents and certifications using the device camera
- See employment history, pay information, and supervisors
Training Center
- Complete mandatory training modules in-app
- Interactive quizzes with instant feedback
- Track training completion and expiries
- Access safety documentation and procedures
- Real-Time Notifications
- Push notifications for new shifts and changes
- Urgent updates and broadcast messages
- Document and training expiry reminders
- Event Information
- Event briefings and venue details
- Key contacts and supervisor details
- Integrated maps and navigation
- Check-in and basic time tracking support
Staff Experience Upgrade
From “I don’t know when I’m working” to “I can see my shifts, pay, and training from my phone—anytime.”
Technical Foundation: Built for Scale, Security, and Longevity
Assemblysoft used a modern Microsoft stack to ensure the platform is robust, secure, and ready to grow.
.NET Development Excellence
Link: https://assemblysoft.com/technologies/dotnet-development
Built on .NET 8 for performance and reliability
Shared business logic across web and mobile via class libraries
Strong, type-safe code with reduced runtime errors
Role-based access control and secure authentication patterns
Blazor Server Integration
Link: https://assemblysoft.com/technologies/blazor-server-development
- Rich, interactive web components and dashboards
- Real-time updates via SignalR
- Simplified client footprint with server-side rendering
- Seamless integration with authentication and sessions
.NET MAUI Blazor Hybrid Innovation
Link: https://assemblysoft.com/technologies/net-maui-blazor-hybrid-development
- Single codebase targeting iOS and Android
- Shared UI components and business logic
- Native device access (camera, notifications, GPS)
- Consistent experience across platforms
Microsoft Azure Infrastructure
Link: https://assemblysoft.com/technologies/microsoft-azure-development
- Azure App Services for scalable web hosting
- Azure SQL Database with backups and geo-replication
- Azure Blob Storage for secure document storage
- Azure Service Bus for reliable messaging
- Azure Notification Hubs for push notifications
The Assemblysoft Partnership: More Than Just Code
Successful digital transformation demands a partner who understands both business and technology.
How Assemblysoft Delivered
Discovery & Process Mapping – understanding real workflows and pain points
Agile Delivery – iterative releases with continuous feedback
User-Centric Design – validated with both managers and temp staff
Future-Proof Architecture – designed for growth, not just the present
Custom Software Development Expertise
Link: https://assemblysoft.com/services/custom-software-development
Business process optimisation, not just digitisation
Integration with accounting and HR systems
Security-first mindset for sensitive data
Ongoing support, monitoring, and enhancement
Result: A solution that doesn’t just replace spreadsheets—it redefines how Shack Events operates.
Business Impact: Measurable Results
Operational Efficiency
80% reduction in administrative time
95% drop in scheduling conflicts
Real-time visibility into staffing, events, and finances
Employee Experience
- Higher satisfaction and engagement
- Faster onboarding and simpler training
- Clear, timely communication via push notifications
Financial Benefits
- Accurate, automated payroll calculations
- Real-time cost visibility per event
- Fewer missed shifts and no-shows
Competitive Advantage
- Professional, modern platform for staff and clients
- Ability to scale without proportional admin increases
- Data-driven decision making and continuous optimisation
Technical Highlights: Innovation in Action
~85% code reuse across web and mobile via .NET and shared libraries
Real-time sync using Azure Service Bus
Offline capability so staff can work without signal
Layered security including JWT, RBAC, encryption, and audit logging
Sub-second response times for core operations
The Road Ahead: Continuous Innovation
Assemblysoft continues to partner with Shack Events on:
- AI-powered scheduling and demand forecasting
- Advanced analytics for staffing and profitability
- Client portal for real-time staffing visibility
- Extended integrations with finance and HR systems
- Enhanced geolocation and check-in/out workflows
Key Takeaways for Business Leaders
Start with business problems, not technology choices.
Prioritise user experience to ensure adoption.
Select a modern, scalable stack like .NET, Blazor, and Azure.
Design for scale from day one.
Partner with experts who understand both your industry and the tech.
Industry Applications Beyond Event Management
This blueprint extends well beyond events:
- Healthcare staffing
- Hospitality and seasonal workforces
- Retail and peak-period staffing
- Construction and field workforce management
- Education and cover/short-term teaching staff
The combination of a Blazor Server web platform and .NET MAUI mobile apps is powerful wherever there is a distributed workforce.
Conclusion: Digital Transformation Done Right
The Shack Events platform is a live example of how strategic custom software development can transform operations.
By combining deep industry understanding with modern .NET development, Blazor, .NET MAUI, and Azure, Assemblysoft delivered a platform that:
- Solves real operational challenges
- Improves staff satisfaction and retention
- Delivers measurable ROI
- Scales as the business grows
Talk to Assemblysoft about a similar solution
URL: https://assemblysoft.com/services/custom-software-development
Ready to Transform Your Operations?
Whether you’re struggling with workforce management like Shack Events or facing different operational challenges, Assemblysoft can help you design, build, and scale a custom solution.
.NET MAUI Blazor Hybrid development
https://assemblysoft.com/technologies/net-maui-blazor-hybrid-development
Blazor Server & ASP.NET Core solutions
https://assemblysoft.com/technologies/blazor-server-development
Microsoft Azure cloud infrastructure
https://assemblysoft.com/technologies/microsoft-azure-development
